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FAQ's

FAQ's

Battery
iVOOMi Battery comes with the 60V 35Ah, 2.1 Kw. Built using lithium-ion cells.
iVOOMi battery’s operating voltage is 48V to 67.2V.
While in use iVOOMi Battery’s (Discharging State) temperature is at 20°C to 50°C while its temp during charging is 20°C to 45°C.
iVOOMi Battery gets a full charge in 5 Hrs. (60V – 35Ah)
Charging time State of charge
1Hr 30%
3Hrs 55%
4Hrs 85%
5hrs 98%
Battery will consume 2 units for the single full charging.
Yes, the iVOOMi battery is certified from Automotive Research Association of India (ARAI) with AIS 156.
iVOOMi warrants all its batteries for 3 Years or 30,000 /-Km whichever is earlier.
iVOOMi Battery is designed for 600+ cycles, With limited degradation of up to 20%. Post 600 cycles it will have 80% power in the battery. The quality of usage can enhance, Right storage and load usage can improve the performance and life of batteries.
iVOOMi battery is one of India’s safest EV batteries. It has a thermal Cut off sensor, Over voltage protection, Deep discharge protection, Short circuit protection, Emergency alarm system which allows consumer to be informed and safe, At the same time we always recommend all our consumer to be attentive and keep a health check of batteries and carry regular service of battery to avoid any concerns.
In the iVOOMI battery, a self-balanced smart BMS has been used. It helps to monitor the State Of Charge, State Of Health, and Balancing of the battery pack. It also monitors the battery temperature.
Opening or unauthorized service of batteries are strictly prohibited, It will lead to loss of warranty on the battery. Internal designs are critical and right process at every stage is extremely critical hence iVOOMi batteries can be serviced only at the authorized/iVOOMi appointed service centers.
iVOOMi battery is integrated with the iVOOMi vehicle powertrain. If you use this battery in another brand Ev then the battery’s performance, life and safety will be compromised. So that is why we do not recommend it.
No, the iVOOMi battery must be charged by an iVOOMi battery charger only.
Charging of batteries are strictly to be made with matched i.e. iVOOMi battery charger, No other chargers can be used for charging of batteries. Use of another charger will lead to loss of warranty of the batteries.
iVOOMi suggests that Whenever your battery reaches at 53V or the display shows a single red bar on battery charging status then you plug the charger into the battery. It will help to maintain the reliability and good health of the battery. Always keep a gap of 10 minutes to charge after use or use after charge, Battery voltage settles within 10 minutes of use or charging, hence it is recommended to use or charge after the real voltage is settled.
iVOOMi suggests that the iVOOMi charger charges the battery.
iVOOMi Chargers are designed & built to maintain the optimal health of the batteries, and charge them at the most efficient speed. Using any other changer than an iVOOMi-approved charger is not recommended. – written by the marketing department.
The batteries should be charged in the day time only in shaded areas without direct sunlight, It should not be charged over 4 hours continuously. Overnight charging is strictly prohibited on iVOOMi EV batteries.
The battery must keep a cold, dry, and clean place. Avoid leaving or storing the battery in direct sunlight. Also keep away from flammable things like gas cylinders, petrol or kerosine tanks, etc.
You can store the battery for 25 days at 59V at normal temperature. We recommend users to use (charge and discharge) batteries on a regular basis, consistent use allows better performance and mileage from the battery. Idle condition may lead to unwanted change in the electrical parameters leading to lower performance.
iVOOMi battery is water resistant with an IP 65 rating, Please avoid direct contact of water, Keep it away from heavy water splashes or rain.
Service
We strongly recommend that iVOOMi bikes are serviced and maintained only at an authorized iVOOMi service centre.
An average service for an iVOOMi bike will take about 5-6 Hrs.
iVOOMi Provides 3 Free services to a new iVOOMi bike, after which An average service for an iVOOMi bike will cost you 300-350 INR.
Depending on you location and nearby authorized iVOOMi service centre you will be able to avail doorstep service. We recommend discussing this with your service centre before hand for smooth operations.
If you have subscribed for a Road side assistance service, then you will receive assistance as per their policy.
Warranty
3 yrs or 30,000 kms on battery
2 yrs or 30,000 kms on motor
Apart from Manufacturing defects like Water or accidental damage etc warranty is considered void. In case of battery/vehicle serviced from unauthorized iVOOMi servicing engineer.
Yes, at your nearest authorized iVOOMi dealer / service center
iVOOMi Product warranty can be claimed At the nearest authorized dealer
The turnaround time for 4-5 working days.
Not at the Moment.
JeetX ZE
The iVOOMi JeetX ZE offers an impressive range of up to 140 kilometers on a single charge, making it ideal for both daily commutes and longer trips. Learn More
One of the most striking feature of the JeetX ZE scooter is a scooter with a removable battery. With this technology you can charge it separately from the electric scooter. Other best in class technology: IP67 Dust & Water resistance 3rd gen battery delivering upto 7KW of power 2.4X more cooling Get More Info
‘Extra Se Bhi Zyaada’ comfortable, durable, stable, stylish, and technologically advanced. Get the best-in-class connectivity to make your ride EXTRA convenient with features like:
  • Colourful Speedometer
  • Distance to End
  • Calls and SMS alerts
  • Step-by-Step Navigation
  • Geo-Fencing/SOC Alerts
    • Learn More
    The iVOOMi JeetX ZE is designed to perform reliably in diverse weather conditions, with weather-resistant components and all-terrain tires for enhanced stability and safety. Learn More
    With its standard electrical outlet compatibility, you can conveniently charge your scooter at home, work, or anywhere else by simply plugging it into an electrical outlet. Want to know more?
    The iVOOMi JeetX ZE comes with a comprehensive warranty of 5 years, covering the battery, Paint, and major components.
    Scheduling a test ride is easy! Click here and fill out the form with your preferred date and time, a representative will contact you to confirm your appointment.Experience the innovation and performance of the iVOOMi JeetX ZE firsthand.
    The JeetX ZE is not only about performance; it is also meant to be stylish. You have the option to select from four stunning color choices, allowing you to showcase your personality and stand out effortlessl.
    >> Nardo Gray
    >> Imperial Red
    >> Urban Green
    Learn More
    The iVOOMi JeetX ZE requires minimal maintenance, including regular battery checks, software updates, tire rotations, and brake inspections. Detailed maintenance schedules are provided with each model. However, Remote diagnostics and maintenance alerts, allows you to stay informed about your scooter’s health and performance.
    We are offering EMI Starting from 3253/- Per Month With Interest as low as 8.79% per annum Contact us for more details
    Dealership
    To become an iVOOMi dealer, visit our Become a Dealer" page and fill out the application form. Our team will review your application and get in touch with you to discuss the next steps. Connect Now
    Space Requirement: The space requirement for an iVOOMi showroom is approximately 1000 – 1200 square feet, including indoor display area, outdoor space & service bay area.
    Financial Requirements: iVOOMi dealership involves several financial considerations, such as Working Capital, Fixed Investments, Spare Parts, and Kits and Standard Tools Learn More
    iVOOMi believes in fostering a strong and mutually beneficial relationship with its channel partners. iVOOMi Energy provides comprehensive support to its dealers, including marketing materials, sales training, and customer service assistance. This allows dealers to effectively market, sell and service iVOOMi electric scooters while maximizing their business potential. iVOOMi Provides Complete training for Sales and Service, Marketing and Advertising - leaflets , Marketing collateral etc. Learn more
    Setting up an iVOOMi dealership involves several financial considerations, encompassing working capital, fixed investments for channel setup and interiors, spare parts, and kits and standard tools. There is no requirement for a deposit iVOOMi empowers business owners to utilize this capital for their cash flow needs. An iVOOMi showroom requires a minimum investment of 25-30L. Learn more
    Offering an extensive range of electric scooters helps broaden your customer base and increase the possibility of closing a deal. iVOOMi can meet all your customers’ needs with dealerships of electric scooters. From budget and basic models to high-end, feature-packed products, iVOOMi has the e-scooter you want. Learn More
    iVOOMi conducts regular training sessions to educate dealers about: Product features and specifications Sales techniques and best practices Technical aspects of the electric scooters Customer service and problem-solving
    Learn More
    Financial Growth: full return on investment (ROI) of 100% in just 24 months.
    Zero Deposit: iVOOMi Electric Scooters Dealership requires no initial deposit
    Service, Sales, and Marketing
    Support: iVOOMi provides comprehensive service, sales, and marketing support.
    Govt Approved and Certified Products: iVOOMi electric scooters, engineered specifically for the Indian market, are not only reliable and market-tested but also government-approved and certified. Get More Info
    When you become an iVOOMi dealer, you gain access to:
    • Allowing for a responsive support team of any technical issues or queries.
    • Ongoing training to keep you informed on the product features and best practices.
    • Prompt warranty services and replacement of defective parts are mandatory.
    Contact Now
    By becoming a iVOOMi dealer, entrepreneurs can tap into a market projected to grow at a CAGR of over 40% in the next five years. With attractive profit margins, becoming an iVOOMi Energy dealer presents a profitable business opportunity for entrepreneurs in the thriving electric vehicle market.
    Contact us today and join the iVOOMi family and explore the exciting opportunities the iVOOMi dealership offers. For dealership inquiries, get in touch with us at:
    Phone: +91 93734 64229
    Email: customercare@ivoomi.co
    Connect Now